Privacy Policy

ABOUT THIS PRIVACY POLICY

This Privacy Policy outlines how Showtime Flag LLC ("we," "us," or "our") handles and protects the personal data of individuals who interact with our Online Services. The term "Online Services" refers to our websites, mobile applications, and any other digital platforms that link to this Privacy Policy. Please be aware that this policy does not govern the collection of information by third parties, including those that may be linked to or accessible from our Online Services.

By using our Online Services, you acknowledge that you've carefully read, fully understand, and expressly agree to abide by the terms laid out in this Privacy Policy.

1. CHILDREN AND PARENTAL CONSENT

Our Online Services are not intended for children under the age of 18, and we do not knowingly collect personal data from children under the age of 13. We recognize that we offer programs specifically designed for children, such as youth leagues, camps, and other sporting events. In such instances, any request for personal data, including name, birth date, grade and school attended, is directed towards and intended for parents or legal guardians.

Parental Consent. For activities in which children under the age of 18 are allowed to participate, such as in leagues, camps, or tournaments, we require the consent and involvement of a parent or legal guardian. All registration data and other requested personal data for such activities must be provided by the parent or legal guardian.

2. PERSONAL DATA WE OBTAIN

In order to offer our programs and services effectively, we collect various types of personal data. Each category serves a unique purpose, contributing to the efficient operation and enhancement of our offerings. This section outlines the different types of data we collect and the crucial roles they play in delivering a high-quality, tailored experience for everyone.

There are three categories of information we collect:

• Information you provide.
• Information we get when you use our Online Services.
• Information we get from cookies and/or third parties.

INFORMATION YOU PROVIDE

Personal Identification. We collect personal details such as the names of participants and their parents or guardians, player grade, ages or date of birth, and other relevant identifiers. This information is necessary to identify participants and parents/guardians, and to ensure player eligibility criteria are met.

Contact Information. We collect parent email addresses, phone numbers, mailing address and other relevant identifiers for essential communications.

Health/Medical Information. For the safety and well-being of our participants, we collect health-related details which may include medical conditions, allergies, medications, and any special health care needs or considerations. This data helps us to manage any potential health risks and ensure that we can respond appropriately in the event of a medical emergency.

Payment Data. Your financial information, including credit card numbers and billing addresses, is collected with the highest levels of security. This data is instrumental in processing transactions, whether for registration fees or other program-related purchases.

Communications and Interactions. When you engage with our customer service team or provide feedback, this interaction is documented to improve service quality. Such records are essential for addressing your needs efficiently and enhancing overall user experience.

INFORMATION WE GET WHEN YOU USE OUR ONLINE SERVICES

Log Information. We automatically gather log information during your usage, which includes specifics on your interactions with our Online Services, device details like your browser type and language settings, and the timing of your access. We also track the pages you view, your IP address, and unique identifiers tied to cookies or similar technologies that can identify your device or browser uniquely.

Device Information. We may collect data related to the devices you use to access our Online Services. This includes hardware and software specifications like hardware model, operating system, device memory, unique device and application identifiers, browser type, and settings such as language and time zone.

Location Information. When you use our Online Services, we may collect information about your location.

INFORMATION WE GET FROM COOKIES AND/OR THIRD PARTIES

Authentication Information. When users have the option to sign in through third-party services, we may receive basic profile information such as their name, email address, and profile picture.

Performance and Usage Data. Data analytics providers may supply us with insights regarding user behavior, which helps us to optimize our services and user experience.

Marketing and Advertising Data. Information related to the effectiveness of our marketing campaigns, including engagement rates and user preferences, may be obtained from advertising partners and social media platforms.

Integrated Services Data. Where our services are integrated with external platforms, additional data may be collected to enrich service functionalities. This data is strictly confined to what is essential for the features you are using, guaranteeing a more streamlined and functional user experience.

3. HOW WE USE YOUR PERSONAL DATA

To Provide Services and Fulfill Requests. We use the personal data collected to deliver the services you have requested, including facilitating participation in leagues, camps, and tournaments.

For Communication. We utilize contact information to communicate with participants and parents/guardians regarding schedules, updates, and other relevant information about our programs.

To Ensure Safety and Well-Being. Health/medical information is used to manage health risks and provide appropriate care in the event of a medical emergency during our programs.

To Process Transactions. We collect payment data to process registration fees and other related purchases efficiently and securely.

To Enhance User Experience. By analyzing how you interact with our Online Services, we can improve website functionality and user-friendliness, tailoring our offerings to better meet your needs.

For Customer Support. We document communications and interactions with our customer service to address your inquiries effectively and to improve our service quality.

To Understand User Behavior. Aggregated performance and usage data help us understand overall user behavior trends, which in turn guide us in enhancing our services and developing new features.

For Marketing and Promotions. We use the data collected to evaluate the effectiveness of our marketing campaigns and to provide you with promotional offers that might be of interest.

To Maintain Security. Log and device information can be used to identify and prevent fraudulent activity and ensure the integrity of our Online Services.

Compliance and Enforcement. We use personal data as necessary to enforce our terms and conditions, to comply with legal obligations, and to protect the rights and safety of others.

Third-Party Integrations for Core Functionality. Our services are deeply integrated with trusted third-party platforms that are essential for delivering core functionalities. Data shared is strictly limited to what is required for the successful operation of functionalities you engage with.

4. HOW WE SHARE YOUR PERSONAL DATA

Your information will not be sold, rented, or shared with non-affiliated third parties for their own marketing purposes. The sharing of your personal data is limited to specific scenarios that enable us to offer our programs and services effectively and is always done with a focus on maintaining your privacy and data security. Below are the contexts in which we may share your information.

Service Providers. We collaborate with third-party service providers to facilitate various aspects of our programs and services. For instance, when you register for a program and make a payment, this transaction is managed by a third-party payment processor. Similarly, the data you submit may be stored on third-party servers optimized for data security and performance. Other third-party services may include customer relationship management software, analytics tools, and marketing platforms. Your personal data is shared with these entities only to the extent that it is necessary for these services to perform the tasks for which they were engaged. We take great care to ensure that all third-party service providers are vetted for their ability to protect your personal data.

Legal Requirements. There may be instances where we are legally obligated to disclose your personal data. Such situations include, but are not limited to, compliance with court orders, subpoenas, or other legal processes served on us. Additionally, we may share your information to establish or exercise our legal rights, defend against legal claims, or if we believe it is necessary to investigate, prevent, or act regarding illegal activities, suspected fraud, or situations involving potential threats to the safety of any person. In circumstances where we are legally permitted, we will make every reasonable effort to notify you in advance of any such disclosure of your personal data.

Business Partners. In the course of operating our services, we may enter into strategic partnerships with other companies, organizations, or agencies ("business partners"). These collaborations can include co-hosting events, sponsorships, or joint marketing campaigns. To facilitate these endeavors and assess their impact, we often need to share data that gives insight into the families and communities we serve. However, it's important to note that the data shared in these contexts is always non-personally identifiable. This means the information is either aggregated or de-identified to prevent the identification of individuals. An example of this might include sharing statistics about the number of participants in a particular league.

5. USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

Our Online Services and mobile applications leverage various tracking technologies, including cookies, web beacons, web storage, and unique advertising identifiers, to gather information that assists in understanding user activity, browser types, and devices.

Cookies. Small data files placed on your device that enable us to enhance your experience with our Online Services.

Web Beacons. Transparent image files used to monitor your journey around our Online Services.

Web Storage. Technology that allows for the storage of information in a browser or device which is then used for similar purposes to cookies.

Unique Advertising Identifiers. These are generated by your device and can be reset by you; they're used for advertising and analytics purposes.

We utilize these technologies to:

Remember Your Preferences. To recognize you when you return to our Online Services.

Understand Usage Patterns. To improve and optimize our services based on how you engage with our offerings.

Tailor Advertisements. To present ads that are more relevant to you.

6. OPTING OUT OF OR LIMITING COOKIES

Browser Settings. Most web browsers are set to accept cookies by default. If you prefer, you can typically alter this by adjusting your browser settings to either reject new cookies, notify you when a new cookie is being sent, or delete existing cookies. The exact method can vary by browser, but these settings are usually found in the 'Help,' 'Tools,' or 'Edit' sections.

Impact on Service. If you choose to decline or remove cookies, please be aware that this may impact the functionality of our Online Services. Some cookies are necessary for certain features of the website or app to work properly.

7. YOUR CHOICES AND RIGHTS

You may have certain rights and choices regarding how we collect, use, disclose and otherwise process your personal data.

Know and Access. You can request details about the personal data we collect and access your information.

Deletion. You may ask us to delete your personal information.

Non-Discrimination. We will not discriminate against you for exercising your privacy rights.

California Residents. Additional rights under the CCPA/CPRA, such as the right to correct information and limit the use of sensitive data, may apply.

For any requests, contact us at privacy@showtimeflag.com. Verification of identity will be required. These rights are subject to changes in law and our policy updates will reflect accordingly.

8. COMMUNICATION PREFERENCES

You have the option to customize your communication preferences with us. If you no longer wish to receive promotional emails, newsletters, or other similar communications from us, you can unsubscribe by clicking the "unsubscribe" link located at the bottom of any such email.

For text messages, simply reply with "STOP" to discontinue receiving marketing text messages from us. Additionally, you can manage push notifications directly from your device settings to stop receiving updates in this manner.

Please be aware that it may take some time for your opt-out requests to become effective, in accordance with applicable laws. Note that these opt-out requests will not apply to transactional or service-related messages. For instance, we will still contact you regarding any purchases you've made with us, even if you choose to opt out of unsolicited marketing communications.

9. DATA SECURITY

The safety and security of your personal information are paramount to us. We employ a combination of technical and organizational measures designed to protect your personal data against unauthorized access, use, alteration, loss, destruction, or damage. These measures include, but are not limited to, encryption technologies, secure socket layer (SSL) protocols, and controlled access.

We strive to follow industry standards and regularly review our security procedures to adapt to new security threats and advances in technology. Despite our diligent efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

While we are dedicated to protecting your personal data, we cannot assure or warrant the security of any information you transmit to us. Therefore, you acknowledge that you do so at your own risk. In the unlikely event of a data breach, we will comply with all applicable laws in notifying you and any relevant authorities.

10. DATA RETENTION

We retain your personal information in accordance with applicable laws and only for as long as is necessary to fulfill the purposes for which the information was collected.

The retention period for various types of data can differ, influenced by factors such as the necessity to provide services to you, our contractual obligations, and legal requirements to maintain records for a certain period of time.

We evaluate retention periods for personal data on the basis of 1) the duration necessary to provide our services effectively and 2) any statutory or legal obligations that require data to be held for specific periods.

We are committed to taking appropriate measures to ensure that your personal information is either securely deleted or anonymized once it is no longer needed for the purposes for which it was collected.

11. THIRD PARTY LINKS AND SERVICES

Our Online Services may provide you with links to external websites, or integrate with platforms and services, including but not limited to payment processors, that are not affiliated with us. These third-party entities operate independently and maintain their own privacy policies and data processing practices.

While we choose our partners carefully, we cannot take responsibility for the content, privacy policies, or practices of these external sites and services. We encourage you to exercise caution and read the privacy statements applicable to the third-party websites and services you use.

If you choose to access or use third-party services that are integrated with our Online Services, we may require your explicit consent to share necessary personal data with them to enable the service.

Please be aware that any personal information you provide to third-party sites and services is not covered by our Privacy Policy, and we recommend that you review the privacy policies of any third-party entities to understand how your information may be used and protected.

12. INTERNATIONAL DATA TRANSFERS

Our primary operations are based in Florida, USA, and we store and process data within the United States.

However, if we engage in any international transfers of personal data for participants or users outside the United States, or if our service providers are international, we will take appropriate measures to ensure that the data is protected in accordance with this Privacy Policy and applicable laws.

13. UPDATES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted to this page, and we will update the "Last Updated" date at the top of this page accordingly.

We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your personal data and to be aware of any changes. Your continued use of our Online Services after any modification to this Privacy Policy will constitute your acceptance of such modification.

14. CONTACT US

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@showtimeflag.com

Mailing Address: Showtime Flag LLC, 5550 Glades Road #500, Boca Raton, Florida 33134